Preparing to stay

What the inpatient units are like

Our inpatient units will provide you with a peaceful environment to receive personalised, specialist care, tailored to your needs. Your privacy and dignity is very important to us. You will have your own private room with your own ensuite and television. Wireless internet access is available so that you or your family can use your laptop or tablet. We have beds we can put in your room for your family and whānau to stay. We also have a kitchen and lounge for your family’s use and comfort.

What you need to bring

You will need to bring any medications either prescribed or complementary with you. These will be looked after by our specialist team.

Bedding and towels are provided.

Please also bring your own toiletries, shavers, nightwear and clothes. We do have a small selection of toiletry items, so if you have forgotten something, please let us know.

We'd love for you to bring in personal items from home, like favourite photos or pictures to make your room welcoming and familiar.

Meals are tailored to your needs

Our housekeeping team take great pride in providing our patients with homemade, fresh and appealing meals. We will cater for you individually, and ensure sure we know your likes and dislikes, and how you prefer your food to be prepared. If you have any special dietary needs, please let our staff know.

Your family can bring in any favourite foods for you. These can be kept in a fridge in the family kitchen.

Breakfast is served from 8am, lunch from 12.30pm and the evening meal is served from 5.30pm.

Tea, coffee, soft drinks and snacks are available all day. You are welcome to bring in your favourite drink.

Smoking at Hospice

For patients who smoke, we have a designated area for patients only, please discuss with a member of the team. For all others, Hospice is a non-smoking facility.

Quiet Room/Chapel

The quiet room/Chapel is a place for quiet reflection, contemplation and prayer, whatever your spiritual beliefs. We encourage patients, family, whanau to use it whenever they feel the need.

Hospice Services are free

All our services are delivered free. However there may be a charge for Ambulance transfers to and from the inpatient service and prescriptions on discharge.