What you need to know

Kohi pūtea

Your Future Hospice

Here you'll find a list of frequently asked questions about this exciting project.

As we progress through the different project phases we will continue to update this section. 

Harbour Hospice is the only specialist hospice care provider for people living on the North Shore. We provide compassionate palliative care, both in the North Shore and Rodney communities, to help people make the most of life. If you have a life-limiting condition and you need specialist care, we have a team of professionals to help you and your family, whanau and carers. We will support your wellbeing in every way we can through physical, emotional, spiritual and social support – all provided free of charge.
The combined populations of North Shore and Rodney are among the fastest growing in New Zealand and demand for palliative care in this community is expected to grow by 50% in the next 15 years. Our premises at Shea Terrace in Takapuna lack the room, facilities and accessibility needed to meet the growing need for palliative care services in our community.
On the current timeline we expect the building to be completed late 2021.
Thanks to an incredibly supportive community we have built up a capital fund over the last ten years, but we need to raise additional funds to achieve our vision. This will be achieved through a proven model specific to capital campaigns, involving personal donor outreach and community support.
Yes. We will gratefully accept gifts in kind including declared bequests, professional services, and discounts and donations of materials, fittings and furniture specified in the building plans. Also, if you know someone who may be interested in supporting the project you can help connect us with them.
We are committed to having improved hospice facilities for the North Shore community to meet the growing need for palliative care. We are confident we can raise the funds needed.
In time we may need to employ more staff but this will happen gradually over time. We will also look at ways we can bring on more specially trained volunteers to support the new service. Additional services may require increased staff hours, although we plan to minimise this by employing volunteers where practical.
The construction will take place in stages so the existing Inpatient Unit can stay open until the new facility is completed. We recognise that having construction on site will result in some noise, dust and vibration, and reduce on-site parking. As a priority we will work closely with the building contractors to minimise this impact and ensure patients continue to receive the comfort and relaxation we aspire to. We have started relocating non-clinical staff to our newly refurbished Harbour Hospice administration hub at Hibiscus House in Red Beach, dramatically reducing the demand for parking at Shea Terrace.
The existing Inpatient Unit will remain open during construction, which will take place at the opposite end of the site. It will be business as usual for the doctors, nurses and family support teams working from Shea Terrace, and patients and families will be able to contact our teams by phone or in person, as before. Our community palliative care nurses will continue visiting patients at home, and patients needing more intensive support, respite or end-of-life care may still be admitted to the Inpatient Unit.
Yes. Your pledge is simply a promise to make a gift, and the timing is entirely your choice. Three years is a timeframe that works well for many donors and also for Hospice in managing the building project. You may choose to divide your gift into three annual payments, 36 monthly payments or another schedule that suits your situation. We are, however, open to pledges of more or less than three years.
In terms of naming a room in the building, there are dedication and recognition opportunities available. Please talk this through with your visitor or the Campaign team.
Yes. A declared bequest, or gift in will, is a fantastic way to be part of this exciting legacy project. Many people have the bulk of their wealth invested in assets, including their home, which may not be realised in their lifetime. After remembering family and loved ones, many people choose to leave a gift in their will to charity.