Community support and resources

There are many government and community organisations in the Waitematā health district to assist you in your carer role. Below you'll find a list of helpful websites and contacts so you can start to put together your network of community care.

Your Hospice Care team can help you find the best organisation to support you and your loved one. 

Useful Community Organisations

Age Concern Rodney and Age Concern North Shore offer a visiting service, a list of trusted and police-checked skilled and semi-skilled tradespeople, useful resources and a calendar of activities.

Carers New Zealand offers a range of resources for carers and a free helpline - 0800 777 797.

With so many Aged Residential Care facilities to choose from, it can be a challenge to find the right one for your loved one. Each facility may differ in its philosophy, services, cost, look and feel – there’s a lot to consider. Te Arai Palliative Care and End of Life Research Group has created a list of 10 key elements to help you find the best fit for your loved one. This resource provides both a video and a brochure to print. 

Eldernet is a reliable source of information about support at home, retirement villages and Aged Residential Care (rest homes, nursing homes, aged care hospitals, dementia units and dementia hospital services). 

Health Point has information about services provided by the Waitematā District Health Board (WDHB).

Hearts and Minds is a community development organisation (formerly Raeburn House) which provides a Support Services Directory covering North Shore, Rodney and Waitakere.  

Mycare links people at home with those who are looking for care employment. Sign up to employ carers or support workers who match with your needs. There are people on this site looking for both volunteer and paid work.    

Senior Line has information and resources on topics such as finances, carer assistance, transport, equipment and home care.   

Support Crew is an online platform that can help you manage your support team to complete the tasks you need them to do.